Post fall checks need more detail prompts (as listed in other "ideas") and require personalisation features i.e., When a resident has more than one fall in a short period of time the post fall checks duplicate. The system needs to recognise this a...
The system is currently limited to 10 messages a day, when you have several staff and residents, this is not enough to pass on all important notifications and is a risk staff will miss things.
A body map feature that can be used by care staff using the handset would be helpful. Maybe integrate it into the skin integrity feature. This will allow for more accurate tracking of such things like bruises or skin rashes etc
The fluid monitoring charts on the phones should show from midnight-midnight to match the chart on the computer. It is very confusing having the rolling 24hr chart as the care staff do not have an accurate representation of the fluids a residents ...
I think you should think about adding audits, it would be useful to have everything on one platform and we could use the information from all the documentation to populate in to audits.
Currently the report shows all green unless they have been completely missed or refused and it is not way to recognise when they are delayed making it difficult for managers to give the right support to the team to reduce delays as the only way to...
Adding Professional Contact already used within the company
If already used within the company, a professional contact should be available for all care homes. For example a well known catheter supplier may be used by many different homes. This has happened recently.