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Adding fluids drunk from jugs onto the fluid intake chart

We complete daily fluid audits to ensure residents are maintaining their hydration, but the fluid drunk from the jugs do not go onto the fluid intake chart - meaning it looks like residents are not drinking enough, despite drinking plenty from the...
Danielle Dawson about 2 months ago in Feature Enhancement 1 Support query

When updating care plan

when care plans are due for update small square will flag yellow and when the care plan are overdue for update it will flag red and one updated it will flag green but today after updating the care plans they did not flag green will please look at ...
Sarra Ibrahim 5 months ago in  2 Support query

When press to complete body map a message will appear with error then again starting from the beginning to complete body map and when press complete find already first attempt safes. Please could you solve this issue

When press to complete body map a message will appear with error then again starting from the beginning to complete body map and when press complete find already first attempt safes. Please could you solve this issue
Sarra Ibrahim 5 months ago in Feature Enhancement 1 Support query

Fix new update issues

unable to search, unable to use live chat, unable to get through on phone, unable to edit details on chrome or edge, however able to use all these functions on my mobile however there is another issue since the update. the menu bar at the top is l...
Guest 5 months ago in Integration Enhancement 1 Support query

Quick/Respite form

Filling out the Quick/Respite form, currently once completed, it only fills in part of the initial assessment, which is not detailed. As CQC require a detailed initial assessment and if we fill it out, it only fills some parts and then locks it wh...
Guest 9 months ago in  0 Support query

fortification options

Can we bring back the fortifying of foods options to show how the food is fortified please?
Guest 9 months ago in  0 Support query

Multiple Care plans in Certain Aspects of Life

Can we link multiple care plans to an aspect of life? When we do this, the old care plan under a certain aspect gets replaced by a new one that is about a completely different care need like COVID 19 care plan and Medical care plan when both recor...
Guest over 2 years ago in  0 Support query