Having problem with your system! Ooops... looks like our site has just experienced a momentary glitch :(The parameters dictionary contains a null entry for parameter 'dayOfMonth' of non-nullable type 'System.Int32' for method 'System.Threading.Tas...
the residents choice button has been changed we would like it back as the new one 'resident of the day' makes no sense and sounds like they are in a competition. we need residents choice back so we can report their choices.
Primary and secondary survey following incidents and accidents
Hi, Would it be possible to add the primary and secondary surveys (First aid) to the care note when recording a fall, this will enable us to evidence correct escalation following any incidents and accidents
Webchat conversation history available outside 9-5
The webchat history is only available during the webchat working hours 9-5. If you need to refer back to the information outside hours ie. at night or weekend you cant and need to wait till their online. I had been provided information recently an...
Can the QR code be able to indicate verified start of care and end of care as they previously used to do. This made it easier to indicate how long staff were present in a residents room for a particular care.
We have some nurses who only sometimes use the handhelds but often use monitor. It would be really helpful if messages sent to them could be seen through monitor as well as the handhelds as the only way currently would be to give them permission t...
we have a one to one support worker who is employed by agency to give 1 resident one to one support daily. She is able to access all the care plans for all residents, and therefore goes against all GDPR guidance, can there not be a feature where y...
Planned care day summary changes on hand held devices
When we create a planned care day, we create a summary - an action for care staff to follow - Care staff who have hand held devices often change these as it comes under Preferences on their device. This then changes every planned action entry. is ...
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