Safe handling of residents mail - can be seen at a quick glance who deals with the mails. A simple assessment (tick boxes) if residents can deal with mails (yes or no). If answer is no, options could be: carers to assist resident, dealt with appoi...
MUST tool - once a resident has lost weight and been ticked as <5%, 5-10% or >10%, if they then regain that weight, there is no option for 0% if they gain weight. This leads to a box being ticked for non-existent weight loss