the new urinate icon which i assume is a toilet looks more like an oil burner you use for wax melts , maybe a side on toilet icon may suit the tile better
I have heard about another system which when two staff work together to do the same resident staff wear barcode ID. one staff then puts the care given on and scans the other staffs barcode which then says their assisted instead of two staff having...
Restrict users permissions for suspending service users. We dont feel support workers should have the ability to do this, and should only be seniors and above.