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Rephrase 'challenging behaviour'

Rephrase 'challenging behaviour' icon, this is seen as a negative
Guest 12 months ago in  0

Health and Safety checks

As with a lot of services, Health and Safety is a priority. As a customer of PCS, we are keen to move as much of our daily work onto the platform. We would like to add regular H&S checks into the platform. These would include:Fire Alarm/Smoke ...
Guest over 1 year ago in  0

New Tiles

Creation of 3 new action tiles. Hairdresser tile in the activities section for those who attend a hairdresser, and for services that have one on site. Action tile for corridors in personal safety, this is especially important if there is communal ...
Guest 12 months ago in  0

Hand over for 1 week option please

When entering notes - can currently tick HO box to add to handover. Would like another box please HO 1 week This would be very useful for significant information to ensure it continues to be handed over past 24 hours
Guest 12 months ago in  0

Improvements for activity

I am the activity co-ordinator at culm valley care centre which is a 61-room nursing and residential home in Devon, we use your PCS system and over time I have come to find it very useful for recording our homes activities however, over the past y...
Guest over 1 year ago in  0

GDPR

When keyworkers are nominated we need to be able to hide their personal contact details from being visible in the care plan. This is not information that other carers and residents families need to see, this makes care staff feel unsafe. Care staf...
Guest 4 months ago in Feature Enhancement 0

Accident form

Add head injury box to the accident forms as Kent County Council specifically requested this. For example if they hit their head in the accident who did we seek for second opinion (medical professional), if they are on blood thinning medication etc.
Guest 12 months ago in  0

Customise Residents

Could you please make some updates as to customise the items in the adhoc for each residents? If there is an option to add or remove items to/from the adhoc, it will be helpful.For example, Residents without bed rails does not need "bed rails chec...
Guest over 1 year ago in  0

Fluids reports

One report for fluids: there seems to be several different reports which makes it confusing for staff. Fluids offered 5 times or less on the managers side report. then for care staff fluids offered inadequate and fluids drank inadequate each one f...
Guest over 1 year ago in  0

Homes are having to use paper charts alongside PCS as mental health teams don't feel that PCS charts capture antecedents, what resolved etc.

If you are documenting emotional support you need to be able to document how this was resolved when they were unhappy not just when they are very unhappy otherwise it looks like you haven't acted and you could have prevented the person becoming ve...
Guest about 1 year ago in  0