It's time consuming having to re-open, add document and then close the service users profile again. It would be much easier to have the upload button stay on the service users profile after they are closed.
When service users profiles are 'suspended', the option for uploading documents is there (example attached). It would beneficial to have the option for service users who are closed.
Having to re-open the profile shows they are in the building, if they weren't closed after documents uploaded and there was a fire - we could potentially believe they are somewhere in the building, this could endanger fire officers if they were looking for the unaccounted person.
