mCare on mobile device / un-suspend on device

We were told by support to raise this as a suggestion as since the new system UI refresh, we are no longer able to use the desktop version of mCare on a mobile device.

Our on-call team or remote managers used to use this to un-suspend people we support from the system so they appear on the device again.

Can you either make mCare compatible on mobile devices or have the ability to un-suspend without the need to log into a laptop or computer.