Homes are having to use paper charts alongside PCS as mental health teams don't feel that PCS charts capture antecedents, what resolved etc.

If you are documenting emotional support you need to be able to document how this was resolved when they were unhappy not just when they are very unhappy otherwise it looks like you haven't acted and you could have prevented the person becoming very unhappy. it only pops up with the box to click how resolved if you click very unhappy which gives the impression when you look at the chart that it hasn't been completed in full by staff